Costa Sunglasses
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Costa Sunglasses Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Costa Sunglasses has 2.4 star rating based on 58 customer reviews. Consumers are mostly dissatisfied.
62% of users would likely recommend Costa Sunglasses to a friend or colleague.
- Rating Distribution
Pros: Good glass, Comfortable, Great glasses.
Cons: Poor customer support, Poor quality and nonexistant customer service, Customer service or lack thereof.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Costa Sunglasses has 2.4 star rating based on 58 customer reviews. Consumers are mostly dissatisfied.
62% of users would likely recommend Costa Sunglasses to a friend or colleague.
- Rating Distribution
Pros: Good glass, Comfortable, Great glasses.
Cons: Poor customer support, Poor quality and nonexistant customer service, Customer service or lack thereof.Recent recommendations regarding this business are as follows: "If your sun glasses break do not repair them before contacting the company!", "Don't shop there", "Beware of availability", "Don't waste your time with customer service", "Easier access to customer service phone number".
Most users ask Costa Sunglasses for the delivery of goods as a solution to their issues.
Review authors value the most Diversity of Products or Services. Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Costa Sunglasses Reviews
"Reparación de gafas o me den otra"
por Fsaborear siudeenorte sejem retiradoozarío miYoeste y No eyo diezidentificaciónjefeomúniCacien PoQue teléfonoéfonoéfonoh necesia yo yoyoamén sustantivo,...
"Life time warranty ***"
I was under warranty and didn't get another pair of glasses ,the products they make are cheap ,and label them as top name brand ,it's cheap plastic *** ,gas...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Jefferson, Georgia
Lens fell out of my sun glasses after 6 months. I contact the costa company. In the mean time I took them back where I purchased them and they pop the lens back in. Which the lens are loose in frame.
User's recommendation: If your sun glasses break do not repair them before contacting the company!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Mayaguez, Puerto Rico
Unas gafas rotas compradas en P.R.
Chicago, Illinois
Replacement frame
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Life time warranty ***
- Good glass
- Cheap frames
Preferred solution: Full refund
User's recommendation: Don't shop there
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
No customer support
- Overall nice quality sunglasses
- Terrible customer service
Preferred solution: The proper nose inserts for my sunglasses.
Daytona Beach, Florida
A costa credit I'm having issues checking out online!!!!!!!
- Great glasses
- Poor customer support
Preferred solution: I would like to use my $300.00 online credit to purchase another pair of sunglasses.
Resolved: Delay order status
Company fixed the issue and I have been provided with apology. Ordered fulfilled within a day.
Preferred solution: Deliver product or service ordered
User's recommendation: Beware of availability
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Claremore, Oklahoma
Trying to warranty sunglasses. Many obstacles. Your website asked for your receipt. I don’t know who keeps a receipt for two years.
User's recommendation: You must save your receipt for this company
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer
Can’t get my warranty claim done
- Comfortable
- Lenses are weak at connecting points
Preferred solution: Fix my glasses
Saint Louis, Missouri
This seems very very difficult to talk to somebody about possibly getting my glasses fixed!!
User's recommendation: If I get a hold of a live person, they should be able to take care of my problems with my sunglasses!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Castel San Pietro Terme, Emilia-Romagna
I have a problem with my eye glasses
- But if you send me a set of nose pads for my eye glasses
- Not saying
Preferred solution: I went a nose pad for my eye glasses.
User's recommendation: I feel like went my money and don’t care how I look in the eye glasses, a nose pad is missing!!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Mayaguez, Puerto Rico
Reparación de gafas o me den otra
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Boynton Beach, Florida
Some one pls flip me the daytona costa rep/air address
Warranty's
- Good glass
Preferred solution: Replace worm parts
User's recommendation: Good glasses
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
New York, New York
Service requist
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Fayette, Alabama
Need to return glasses for repair or replace
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